Enter our store and browse at your leisure from the comfort of your own home. Follow the links at the top of the screen to the sections you fancy and peruse our fantastic range.
If you like the look of anything simply click on the 'Add To Cart' button and it will be added to your cart (you can always remove it later!).
You may check the contents of your basket at any time by clicking 'View Basket' and you also have the option to remove items from your basket.

TOP

There are several reasons that could result in you getting an error from our card processing server.

The most likely reason is that we are unable to accept your credit card. We are unable to accept Visa Electron (these require signatures and it's therefore not possible to use them online) and JCB. Other than these two, we accept ALL other major credit and debit cards.

Another reason is that your card is currently up to it's limit. As our transactions are all carried out in real time, our servers verify that your card has enough credit on it to cover your order and debit your card immediately. If this is the case, please try an alternative card.

If you get a timeout or similar error, it may be that you have hit our website at an unusually busy time. Our server is capable of accepting up to 50 cards per second but sometimes, it does get VERY busy, simply wait a few seconds and retry.

TOP

Of course you can! If you don't have a credit / debit card or are having any problems placing your order online, we can accept mail order too!

Simply pop the details of your order (order codes, descriptions and quantities) onto a piece of paper along with your name, address and a cheque / postal order made payable to 'Caperdi Trading Ltd' to:
Caperdi Trading Ltd.,
PO Box 154,
Manchester,
M24 1ZT. ENGLAND
(Please remember to add on the relevant postal charges for your country.)

TOP

We appreciate that you are excited about your order so we endeavour to dispatch all orders within 12 hours of you placing them.

Standard UK delivery is by Royal Mail 1st Class. This usually takes 1-2 days from dispatch but please allow up to 10 days for any postal delays.

European Airmail orders generally take 3-10 days.

TOP

Certainly!

We understand that some customers may want us to deliver a parcel as a present or maybe that you wont be at your own home to accept delivery. We can easily deliver presents to your friends or maybe your order to your works address or elsewhere where you are able to accept delivery.

Simply go to the the checkout as normal when you have finished browsing our catalogue. On the first page, choose the country. Then, fill in the name and address that your credit/debit card is registered to. At the bottom, click the box 'If you want to ship the purchase to an address other than the invoice address'. On the following page fill in the delivery name and address.

Then, fill out your payment details and we will dispatch your order to the delivery address you specify.

The confirmation email you will recieve from out payment processors WILL NOT contain the delivery address details, please do not be alarmed by this - if you filled in the form, it will be delivered where you requested.

TOP

Usually your Royal Mail will require you to be at home to receive your parcel either because it is to big to fit through your letterbox or because it requires a signature. If you are not at home for whatever reason when delivery is attempted, Royal Mail will post a card through your letterbox advising you that your parcel is ready for collection at your local post office. Simply take the card (within 7 days) to your post office to collect your goods.
If this is inconvenient, you may choose to have your parcel delivered to an alternative address than your own, be it a friends address or your work address.

If you are not present to accept your parcel and you do not collect it within 7 days from your local Post Office, it is returned to our warehouse; there is an additional postage charge of £3.50 if you require it to be sent out to you again.

TOP

As credit cards are billed automatically at the time you place the order and goods are always dispatched within 12 hours.
If you manage to cancel your order before it has left our warehouse, there will be a 15% restocking fee charged. This is to cover the costs we have already incurred in processing your credit card.

TOP